Can RCM be configured to send the fully qualified host name to the smtp server?
2 years ago
Originally Published: 2011-04-25
Article Number
000066512
Applies To
RSA Certificate Manager 6.8
RSA Certificate Manager (RCM)
Microsoft Windows Server 2003 SP2
Issue
Can RCM be configured to send the fully qualified host name to the smtp server?

It's not the SMTP host, it's the local host's name as sent in the SMTP EHLO.

IT mail team changed the relays, and they now require that the sending host provide a FQDN as part of the EHLO so they can do a reverse dns lookup. Currently RCM sends the following ehlo:

HELO rcm0012601 <<--this is the RCM server host name.

We need it to send:

HELO rcm0012601.corp.acme.com


Resolution
Engineering has provided new binaries for RCM to send the fully qualified host name to the smtp server.
Contct RSA.
Notes
CERTMGR-3876