Alert sent 'EM-006 : Unable to communicate with Network Controller'
Originally Published: 2013-10-01
Article Number
Applies To
Issue
Error in em.log: "EM-006 : Unable to communicate with Network Controller"
Resolution
Download the following fix:
https://sftp.rsa.com/human.aspx?Username=support&password=Password1&arg01=937807616&arg12=downloaddirect&transaction=signon&quiet=true
Install using the following procedure:
Take a backup of Program Files (x86)\RSA\Enterprise Manager\webapps\root\WEB-INF\classes\com\tablus\tem\service\status\impl\NetworkStatusServiceImpl*.class (copy to desktop or different dir)
Copy the files from the zip to Program Files (x86)\RSA\Enterprise Manager\webapps\root\WEB-INF\classes\com\tablus\tem\service\status\impl\ directory
Restart Enterprise Manager Service
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