PINs for On-Demand Authentication
Users must have a PIN for on-demand authentication (ODA). These PINs are governed by the user’s security domain PIN policy. Be aware of the following tasks related to PINs for ODA:
Setting a PIN
Users can set initial PINs using the Self-Service Console. If you want users to do this, you must configure this option when you configure ODA for the user. If you do not want users to set their initial PINs, you can use the Security Console to set users’ initial PINs.
Clearing a PIN
You might clear a PIN that is forgotten, expired, or compromised. If you clear a user’s PIN, you must assign the user a temporary PIN before the user can attempt to log on to a resource protected with ODA. Use the Security Console to clear a PIN and provide the temporary PIN to the user.
Changing a PIN
Users who are enabled for ODA can change their ODA PINs after logging on to the Self-Service Console or during authentication. Users need to change their PINs when the PINs expire or when you force a PIN change. You might force a PIN change when you think that the PIN is compromised. If you want to force a PIN change, use the Security Console to clear the user’s PIN and set a temporary PIN.
For instructions on how to require users to set their initial PIN, see On-Demand Authentication with an Authentication Agent or a RADIUS Client. For instructions on how to clear a temporary PIN and force users to change their initial PIN, see Set a Temporary On-Demand Tokencode PIN for a User.
Related Articles
How do I reset the On-Demand Authentication (ODA) PIN for my RSA Community account? 377Number of Views How can I change the On-Demand Authentication (ODA) PIN for my RSA Community account? 109Number of Views RSA Authentication Manager On-Demand Authentication (ODA) failing with the following error: User provided incorrect On-De… 156Number of Views How to setup On-Demand Authentication (ODA) in RSA Authentication Manager 8.x 1.25KNumber of Views Supported On-Demand Authentication (ODA) SMS providers for use with RSA Authentication Manager 8.x 273Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) How to install the jTDS JDBC driver on WildFly for use with Data Collections in RSA Identity Governance & Lifecycle RSA Authentication Manager 8.8 Setup and Configuration Guide Artifacts to gather in RSA Identity Governance & Lifecycle