Install a License

You must install a new license when you want to do one of the following tasks:

• Upgrade an evaluation license to the ID Plus Subscription Plans. The ID Plus Subscription Plan is installed, and the evaluation license is automatically deleted.

• Upgrade the limits and features of an existing license.

• Add a stackable license to the existing licenses in your RSA Authentication Manager deployment. You install a stackable license without removing the existing licenses.

  Note:  When you change your license edition, you must uninstall the existing license and then install a new license.

When you purchase a license, you receive a .zip file containing the XML license file. You must install the XML license file through the Security Console. RSA recommends that you store the license file in a protected location available only to authorized administrative personnel.

Before you begin 

• You must be a Super Admin.

• The license version must be compatible with the current version of RSA Authentication Manager. Earlier licenses can be used with later versions of AM, but later licenses cannot be used with earlier versions of AM. For example, RSA Authentication Manager 8.9 can use a version 8.0 or later license or a combination of supported licenses.You cannot install version 8.2 with a version 8.9 license.

• The customer account identifier must be the same as all other existing licenses in the deployment. The customer account identifier is the number in the license ZIP filename and the first number in the license XML filename.

• The License ID, or Stack ID, must be unique among all licenses. The License ID starts with the letters LID. It is the last number in the license XML filename.

Procedure 

1. Download the <Customer_Account_Identifier>.zip file, and extract the license XML file.

2. Copy the license XML file to a location accessible to the web browser used to access RSA AM.

3. In the Security Console, click Setup > Licenses > Add New.

4. Browse to the license XML file that you want to install, and select it.

5. Click Next.

   If you receive an error message, see Troubleshooting License Installation Issues.

6. Confirm the license detail information.

7. Click Install.

   The License Status page displays the combined limits and features of all installed licenses.

   Users with assigned authenticators count against the license limit. The system updates the user counts every hour and each time an administrator views the license status in the Security Console.