Accurate System Date and Time Settings
RSA Authentication Manager requires accurate date and time settings for replication and authentication. If the token clock and the RSA Authentication Manager system clock do not match, the generated tokencodes will not match, and authentication attempts can fail. Specifying a Network Time Protocol (NTP) server for the instance prevents replication and authentication issues that are caused by clock drift.
Note: An NTP server is required in a replicated deployment. RSA requires that all RSA Authentication Manager instances have their time synchronized to an NTP server.
If you do not specify an NTP server in RSA Authentication Manager, the virtual appliance uses the date and time provided by the physical machine hosting the virtual appliance. In this situation, the physical machine hosting the virtual appliance should be configured to obtain accurate date and time information from an NTP server.
Make sure that you have the hostname or IP address of an NTP server before running Quick Setup.
Related Tasks
Related Articles
Status pages very slow on one of the two appliances in a cluster 19Number of Views Unable to reach one of the appliances in a cluster intermittently 29Number of Views RSA Identity Governance & Lifecycle 6.8.x and above remote Access Fulfilment Express (AFX) server fails to start with the … 154Number of Views AFX fails to create and/or update an Active Directory account with an 'Unparseable date' error in RSA Identity Governance … 286Number of Views Configuring a Checkpoint firewall to work with SecurID 324Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Release Notes for RSA Authentication Manager 8.8 Deploying RSA Authenticator 6.2.2 for Windows Using DISM Downloading RSA Authentication Manager license files or RSA Software token seed records