JamesKillilea (Customer) to rsaSFDCadmin (RSA): asked a question.
SID700 Tokens won't authenticate.
Greetings all,
Ive been banging my head against the wall for several days now. I am trying to
implement MFA login using RSA SID 700 Tokens on my company's network. This
network is an intranet and is completely air gapped. I am using Authentication
Manager 8.1, I have an RSA Box of some sort in my server rack. I have
established the link to that server from my Active Directoy. I can see all of
my users and groups. I can assign tokens to users. I have allof my local group
policy settings correctly configured and enabled. For some reason, I cannot
get my individual tokens to authenticate. Am I missing something? I can post
screenshots of my Security and Operations console's if needed. Thanks
\- James
Ive been banging my head against the wall for several days now. I am trying to
implement MFA login using RSA SID 700 Tokens on my company's network. This
network is an intranet and is completely air gapped. I am using Authentication
Manager 8.1, I have an RSA Box of some sort in my server rack. I have
established the link to that server from my Active Directoy. I can see all of
my users and groups. I can assign tokens to users. I have allof my local group
policy settings correctly configured and enabled. For some reason, I cannot
get my individual tokens to authenticate. Am I missing something? I can post
screenshots of my Security and Operations console's if needed. Thanks
\- James
id/128784),
Welcome to the RSA community! We are glad you are here and so sorry to hear
that you are having issues getting your tokens to work.
I would recommend [that you open a technical support
case](https://community.rsa.com/t5/custom/page/page-id/choose-support-case-
type) to assist you in getting the authentication issue you are having
resolved.
Please do not post screen shots that may contain sensitive information. See
our article on [Tips for Posting Questions to the RSA
Community](https://community.rsa.com/t5/securid-community-blog/tips-for-
posting-questions-to-the-rsa-securid-access-community/ba-p/519246) for more
information on what is acceptable to post.