KeithGiles (Customer) to rsaSFDCadmin (RSA): asked a question.

Installed MFA agent, and now RSA authentication prompt is missing from Windows login
We are testing the Windows MFA Agent (2.1.1.) in our desktop environment, but
after installing and configuring the GPO templates on the domain controller,
computers placed into the linked OU are not getting an RSA authentication
prompt. In fact, occasionally it is signing the user directly into Windows
without even a logon prompt at all.

This feels like a misconfigured GPO settings. What particular settings could
trigger something like this to happen? I will be glad to share our
configuration choices if necessary.

Or if the GPO settings are good, what else could be causing the RSA prompt to
not appear?

  • KeithGiles (Customer)

    Upon a second review of the GPO settings we found a mistake that resulted in
    the MFA being disabled. Corrected and now it's working as expected.
    Selected as Best
  • KeithGiles (Customer)

    Upon a second review of the GPO settings we found a mistake that resulted in
    the MFA being disabled. Corrected and now it's working as expected.
    Selected as Best