naveR.O00000FAiDh.20240915040418 (Partner) asked a question.
RSA Authicator Manager with Local Active directory integration
Dear need help to find what are the exactly steps I need to do
I have RSA Authicator Manager as VM and want to integrate with the active directory so all the domain joined users must receive the OTP to login .
Kindly share the exact steps what I have to do ??
@naveR.O00000FAiDh.20240915040418 (Partner) ,
You can set external identity sources where your users will live for authentication. Please review the Authentication Manager Setup and Configuration Guide for your version of the product in our environment for additional information.
@EricaChalfin (RSA) on integrating Active directory with the RSA activator i always get the error unable to authentice even i have created SSL certificates and binding them with the active directory.
please advise here.
Everything i have found in rsa documents i did
updation the ssl
users validation
domain fqdn validation
but still unresolved
@naveR.O00000FAiDh.20240915040418 (Partner) ,
If you are having issues we'd want to look at things like your firewall rules and we'd want to review your logs. Please open a case with technical support so they can assist you.
@EricaChalfin (RSA) @CTAC.SUPPORT (Customer) even i tried to create ticket but unbale to sumbit always says fix the review the case .what could be the reason we are partner
@naveR.O00000FAiDh.20240915040418 (Partner) ,
If you are having an issue with creating a case online, please email our Customer Relations Desk at support@rsa.com or contact your local RSA support office by phone. They can raise a case to review your registration process and assist in correcting the situation.