Article Number
000034743
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 6.x, 7.0.x, 7.1.x, 7.2.x
Issue
The RSA Identity Governance & Lifecycle remote agent fails to start with:
INFO [com.aveksa.server.certificates.CertificateManager]
Get X509Certificate $EAR/aveksa.war/WEB-INF/certs/ca/cacert.pem ERROR [com.aveksa.server.certificates.CertificateManager] invalid stream header: 2D2D2D2D ERROR [com.aveksa.server.certificates.CertificateManager] Could not load certificate: $EAR/aveksa.war/WEB-INF/certs/ca/cacert.pem from database. ERROR [com.aveksa.server.agent.message.ExceptionMessage] com.aveksa.server.agent.message.ConnectionException: Server has no Certificate of Authority.
Subject DN: CN=acm-691,OU=Aveksa,O=Aveksa,L=Waltham,ST=Massachusetts,C=US. Issuer DN: CN=acm-691,OU=Aveksa,O=Aveksa,L=Waltham,ST=Massachusetts,C=US at com.aveksa.AgentServlet.serverCertificateNoCertAvailableResponse(AgentServlet.java:192) at com.aveksa.AgentServlet.authenticateAgent(AgentServlet.java:226) at com.aveksa.AgentServlet.doPost(AgentServlet.java:99) at javax.servlet.http.HttpServlet.service(HttpServlet.java:710) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.aveksa.gui.core.filters.LoginFilter.doFilter(LoginFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:524) at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446) at java.lang.Thread.run(Thread.java:701)
Cause
There is a problem with the client and server certificates.
Resolution
The process to resolve this error is to generate a new root (server) certificate, a new client certificate for every remote agent and AFX server, redeploy the newly generated certificates and and restart RSA Identity Governance & Lifecycle, the remote agent and AFX.
For steps to do this, please see RSA Knowledge Base Article
000038314 -- How to update the root (server) and client certificates in RSA Identity Governance & Lifecycle.
Notes
Note that when changing the server certificate, if you use AFX you will need to redeploy the certificate for AFX as well. Instructions for doing so are also in RSA Knowledge Base Article
000038314 -- How to update the root (server) and client certificates in RSA Identity Governance & Lifecycle
