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RSA SecurID new PIN mode with RSA ClearTrust Agent for Microsoft Internet Information Services (IIS) requires 'Session State'

Article Number

000025896

Applies To

RSA ACE/Server
RSA ClearTrust 5.0.x
Microsoft Internet Information Server (IIS)
Microsoft Windows 2000

Issue

RSA SecurID new PIN mode with RSA ClearTrust Agent for Microsoft Internet Information Services (IIS) requires "Session State"

Resolution

Open Internet Services Manager and right click the "Web Site Name" (i.e. "Default Web Site"). Next, go to "Properties" > "Home Directory" tab > click "Configuration" button > click "App Options" tab. Verify that the "Enable Session State" checkbox is checked. Go back to the main screen for Internet Services Manager and follow the same instructions for the /cleartrust/ virtual directory.
Tags (14)
  • Access Manager
  • AxM
  • ClearTrust
  • Customer Support Article
  • KB Article
  • Knowledge Article
  • Knowledge Base
  • RSA Access Manager
  • RSA SecurID
  • RSA SecurID Access
  • RSA SecurID Suite
  • SecurID
  • SecurID Access
  • SecurID Suite
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Version history
Last update:
‎2020-12-13 12:54 AM
Updated by:
Administrator RSA-KB-Sync Administrator

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