Installation of ACE/Agent v1.2 for Netscape fails with invalid web server root path.
2 years ago
Originally Published: 2000-06-09
Article Number
000053412
Applies To
RSA ACE/Agent for Web
RSA ACE/Agent for Windows
Netscape Enterprise Server 3.6
RSA ACE/Agent 1.2 for Netscape
Issue
Installation of ACE/Agent v1.2 for Netscape
Error: "Invalid web server root path. Configuration directory cannot be found."
During the installation process, the user is prompted for the location of a 'valid web server root path'. After typing in (or browsing to) a valid location, the following error occurs: "Invalid web server root path. Configuration directory cannot be found."
Cause
The installation routine specifically looks for an OBJ.CONF file in the specified directory, containing the line:

        <Object=default>

However, the following line is found:

        <Object="default">

Resolution
1.  Edit the OBJ.CONF file
2.  Remove the quote symbols from this particular line.
3.  Save the file.

This will allow the installation of the ACE/Agent to continue.
Removing the quotes causes no damage to the configuration file.  Both formats are valid syntax.