Installation of ACE/Agent v1.2 for Netscape fails with invalid web server root path.
Originally Published: 2000-06-09
Article Number
Applies To
RSA ACE/Agent for Windows
Netscape Enterprise Server 3.6
RSA ACE/Agent 1.2 for Netscape
Issue
Error: "Invalid web server root path. Configuration directory cannot be found."
During the installation process, the user is prompted for the location of a 'valid web server root path'. After typing in (or browsing to) a valid location, the following error occurs: "Invalid web server root path. Configuration directory cannot be found."
Cause
<Object=default>
However, the following line is found:
<Object="default">
Resolution
2. Remove the quote symbols from this particular line.
3. Save the file.
This will allow the installation of the ACE/Agent to continue.
Removing the quotes causes no damage to the configuration file. Both formats are valid syntax.
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