Citrix Secure Access Gateway Login Issue
Originally Published: 2022-11-09
Last Modified: 2023-11-29
Affected Product
Citrix Secure Access Gateway and other VPN solutions
Summary
Some users got a JavaScript error while logging in to Citrix Secure Access Gateway and other VPN solutions. Citrix Secure Access uses Internet Explorer 11 SDK inside its integrated browser pop-ups. In October release, a new JavaScript code was introduced that uses a newer JavaScript syntax style. However, the Internet Explorer 11 (IE11) cannot handle this new JavaScript syntax style as it is no longer maintained.
Details
This issue was resolved in October release. The JavaScript code was updated to be backwards compatible with IE11.
Related Articles
Identity Router Web Application Portal Login Issue 24Number of Views Absolute Secure Access - SAML My Page SSO Configuration - RSA Ready Implementation Guide 5Number of Views How to Restrict users from using certain PIN's that are less secure 12Number of Views Face ID is not recognized using Android Securid 4.1.6.2 10Number of Views Absolute Secure Access - SAML Relying Party Configuration - RSA Ready Implementation Guide 25Number of Views
Trending Articles
RSA Authentication Manager 8.9 Patches and Hotfixes Readme AFX Server and Remote Collection Agents fail to start after updating Java to version 1.8u241 (1.8.0_241) / 1.7u251 (1.7.0_… RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager 8.9 Setup and Configuration Guide
Don't see what you're looking for?