Citrix Secure Access Gateway Login Issue
Originally Published: 2022-11-09
Affected Product
Citrix Secure Access Gateway and other VPN solutions
Summary
Some users got a JavaScript error while logging in to Citrix Secure Access Gateway and other VPN solutions. Citrix Secure Access uses Internet Explorer 11 SDK inside its integrated browser pop-ups. In October release, a new JavaScript code was introduced that uses a newer JavaScript syntax style. However, the Internet Explorer 11 (IE11) cannot handle this new JavaScript syntax style as it is no longer maintained.
Details
This issue was resolved in October release. The JavaScript code was updated to be backwards compatible with IE11.
Related Articles
How to secure access to the Authentication Web Service 2Number of Views Absolute Secure Access - SAML My Page SSO Configuration - RSA Ready Implementation Guide 5Number of Views Skyhigh Secure Web Gateway (Cloud using Agents) - SAML My Page SSO Configuration - RSA Ready Implementation Guide 11Number of Views Absolute Secure Access - SAML Relying Party Configuration - RSA Ready Implementation Guide 20Number of Views Absolute Secure Access - RSA Ready Implementation Guide 44Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Release Notes for RSA Authentication Manager 8.8 RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide Authentication Manager Supported Hardware and Upgrade Paths
Don't see what you're looking for?