Getting an error when trying to update rule via RulesPerFI load sheet
4 years ago
Originally Published: 2015-06-18
Article Number
000063064
Issue
When attempting to write a rule via the via RulesPerFI (Policy Loader) load sheet, the following error is seen at the bottom of the logs:

[ERROR] -- [12:21:07] -- 7603 has been loaded before. can not load new

and checking the policy manager does not show the rule being updated/written.
Resolution
Check the mode that you were using in the load sheet. You most use update if there is a rule already existing  in the policy manager that was created previously by use of the RulesPerFI (Policy Loader) load sheet.