Intermittent blinking of the RSA SecurID SID 800 token
Originally Published: 2009-11-17
Article Number
Applies To
RSA Product/Service Type: Hardware Token
RSA Version/Condition: SID700, SID800, RSA Authentication Client (RAC), RSA Smart Card Middleware, RSA Authenticator Utility (RAU)
Issue
Resolution
In general terms,
- When the device is connected, the light is on.
- When applets are processing, the light is off.
- When applets are done, the light is back on.
- Blinking is usually for quick commands (fast on/off).
- Visible off is typically a slower command, like pulling a tokencode.
The connection/activity light is not required by the USB protocol. The light is used whenever a command is sent to the USB firmware that requires processing by an applet. Then the light is turned off, the applet processes the command, and then the USB firmware turns the light back on.
The long duration commands are:
- Getting a tokencode (max ~ 2 seconds)
- Generating a keypair (max ~ 7 seconds)
- Deleting a certificate (if there are many certificates present on the card)
In terms of getting a tokencode:
- The light is on when connected/ready.
- The token will blink quickly for any quick commands (the token may be in use for other reasons). This includes perhaps two quick commands in prep for pulling a tokencode.
- The light will turn off while the tokencode is being pulled.
- The light will turn back on once the tokencode has been given to the client via the middleware (slower command, hence the longer blink).
Related Articles
Storing a certificate for smart card logon on an RSA SecurID SID800 token using RSA Authentication Client 3.6 182Number of Views SID800-based Token fails with the Error - “Authentication failed because tokencode could not be read from connected token”… 50Number of Views How to determine which firmware version is on an RSA SecurID SID800 authenticator 31Number of Views Altitude testing for RSA SecurID SID700 and SID800 tokens 186Number of Views Coming Soon: Label Modification on RSA SID700 Hardware Authenticator 62Number of Views
Trending Articles
Unable to login to RSA Authentication Manager Security Console as super admin Authentication Manager Administration Server with operations console service Fails to Start with "No config.xml Was Found"… Authentication Manager Security Console and Operations Console Inaccessible After Certificate Update How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA Authentication Manager Upgrade Process
Don't see what you're looking for?