Queries to detect workflows and change requests that could overload the Workpoint Server in RSA Identity Governance & Lifecycle
Originally Published: 2020-03-09
Article Number
Applies To
RSA Version/Condition: 7.1.0, 7.1.1, 7.2.0
Issue
- 000038393 -- Change requests get randomly cancelled and add unrelated activities or continue to provision in RSA Identity Governance & Lifecycle
- 000038545 -- How to detect and rectify a workflow stalled and/or Workpoint server down situation in RSA Identity Governance & Lifecycle
Resolution
- Check the number of oversplit nodes created in the last seven days (modify the number of days to fit your situation):
select split_count, count(*) node_count from wp_proci_split_control where split_count > 2 and archive_id is null and lu_date >= trunc(sysdate - 7.0) -- Only check Split Nodes created in the last week group by split_count order by split_count desc;
- Find the worst offenders by using the SPLIT_COUNT (e.g. 2) from above to find the nodes:
select split_count as job_count, job.name as job_name, node.name as node_name, job.proci_id, job.proci_db, node.proci_node_id, node.proci_node_db from ( select proci_id,proci_db, proci_node_id, proci_node_db , split_count from wp_proci_split_control where split_count > 2 and lu_date >= trunc(sysdate - 7.0)) problemjobs join wp_proci job on job.proci_id = problemjobs.proci_id and job.proci_db = problemjobs.proci_db join wp_proci_node node on node.proci_node_id = problemjobs.proci_node_id and node.proci_node_db = problemjobs.proci_node_db;
Related Articles
Change Requests stuck in the AFX Fulfillment Handler Workflow Node and Workflows Stalled in RSA Identity Governance & Life… 1.05KNumber of Views How to query a public database schema table for Segregation of Duties (SOD) violations in RSA Identity Governance & Lifecycle 109Number of Views Change requests provisioned by AFX remain in "pending action" or "pending verification" in RSA Governance & Lifecycle 185Number of Views Change Requests cancelled by Escalation Workflows progress to Fulfillment instead of getting cancelled in RSA Identity Gov… 135Number of Views What is the Change Request Pending Submission State in RSA Identity Governance & Lifecycle 193Number of Views
Trending Articles
RSA Authentication Manager Patch Updates RSA SecurID Software Token 4.1.2 and 4.2.1 for Mac OS X displays: No token storage device was detected. Verify that the de… How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA SecurID software token .sdtid file fails to import into RSA SecurID Software Token 5.0 for Windows Configuring a Checkpoint firewall to work with SecurID
Don't see what you're looking for?