• SecurID Governance & Lifecycle 7.5.2 P03, P04
• RSA Identity Governance & Lifecycle 7.5.0 P07, P08
• RSA Identity Governance & Lifecycle 7.2.1 P10, P11, P12

Change requests fail to be created from different sources as Reviews, Rules, and Roles may not be created correctly. 

The requests display as "Change Request generation in progress" and remain in the state "Pending Submission"

The following ERRRO level log message is logged in aveksaServer.log file.

07/17/2022 21:52:35.097 ERROR (CR-Creation-8) [com.aveksa.server.core.concurrent.ConcurrentUtils] Task encountered an error.
com.aveksa.server.core.AdminServiceException: java.lang.NullPointerException
    at com.aveksa.server.core.cr.ChangeRequestCreationHandler.createChangeRequest(ChangeRequestCreationHandler.java:327)
    at com.aveksa.server.core.cr.ChangeRequestCreationHandler.createChangeRequests(ChangeRequestCreationHandler.java:223)
    at com.aveksa.server.core.cr.ChangeRequestCreationHandler.createChangeRequests(ChangeRequestCreationHandler.java:107)
    at com.aveksa.server.core.cr.concurrent.CRCreationTask.call(CRCreationTask.java:39)
    at com.aveksa.server.core.cr.concurrent.CRCreationTask.call(CRCreationTask.java:19)
    at java.util.concurrent.FutureTask.run(FutureTask.java:277)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
    at java.lang.Thread.run(Thread.java:820)
Caused by: java.lang.NullPointerException
    at com.aveksa.server.core.cr.UserToAccountBasedCriTranslator.convertToAccountBasedRemoveChangeItem(UserToAccountBasedCriTranslator.java:310)
    at com.aveksa.server.core.cr.UserToAccountBasedCriTranslator.convertToAccountBasedChangeItems(UserToAccountBasedCriTranslator.java:576)
    at com.aveksa.server.core.cr.ChangeRequestCreationHandler.createChangeRequest(ChangeRequestCreationHandler.java:292)
    ... 8 more

• SecurID Governance & Lifecycle 7.5.2 P05
• RSA Identity Governance & Lifecycle 7.5.0 P09
• RSA Identity Governance & Lifecycle 7.2.1 P13