Salesforce - RSA Ready Implementation Guide
15 days ago
Originally Published: 2018-11-30

Certified: August 12, 2026

    

Solution Summary

This section describes Salesforce integration with RSA ID Plus using SAML 2.0. Use this information to determine which use case and integration type your deployment will employ.

   

Use Case

Salesforce can be integrated with RSA using My Page SSO, Relying Party, and as a SCIM server. When integrated, users must authenticate with RSA to sign in to Salesforce.

  

Integration Types

My Page SSO provides Single-Sign-On (SSO) to Salesforce users, leveraging RSA self-service portal My Page. Both SP-initiated SSO and IdP-initiated SSO are supported.
Modern Cloud-hosted SSO with My Page replaces the existing SAML SSO support with the IDR. 

Note: RSA will continue to maintain existing SAML SSO integrations using IDR My Applications. At a to-be-determined future date, RSA will announce the end-of-life (EOL) date for the SAML SSO support with the IDR. For more information, see Available Now: My Page SSO Enhancements.   
         

Relying Party integration allows Salesforce users’ web browsers to be automatically redirected to CAS for authentication. With Relying Party integration, Cloud Authentication Service can manage either additional authentication only or both primary authentication (for example, user ID and password) and additional authentication, depending on the service provider's capability.

  

SCIM integration allows the administrators of CAS and end users who exist in the CAS Unified Directory to be provisioned in Salesforce. End users can request access to an application in the My Page portal and gain access to the external application, depending on the approver type configured in RSA. Users can also check the status of their submitted requests from My Requests in the My Page portal. 

   

Supported Features

This section shows all the supported features by integration type and by RSA components. Use this information to determine which integration type and which RSA component your deployment will use. The next section in this guide contains the instruction steps for how to integrate RSA with Salesforce using each integration type.

  

Salesforce Integration with CAS

Authentication Methods
MFA API
RADIUS
SAMLOIDC
Relying Party
My Page SSO
Relying PartyMy Page SSO
ApproveUnsupportedNot testedSupportedSupportedSupported
Supported
Approve with Code Matching
Unsupported
Not tested
Supported
Supported
Supported
Supported
LDAP PasswordUnsupportedNot testedSupportedSupportedSupported
Supported
SecurID OTPUnsupportedNot testedSupportedSupportedSupported
Supported
Authenticate OTPUnsupportedNot testedSupportedSupportedSupported
Supported
Device BiometricsUnsupportedNot testedSupportedSupportedSupported
Supported
Device Biometrics with Code Matching
Unsupported
Not tested
Supported
Supported
Supported
Supported
SMS OTPUnsupportedNot testedSupportedSupportedSupported
Supported
Voice OTPUnsupportedNot testedSupportedSupportedSupported
Supported
FIDO Security KeyUnsupportedNot testedSupportedSupportedSupported
Supported
QR CodeUnsupportedNot testedSupportedSupportedSupported
Supported
Emergency Access CodeUnsupportedNot testedSupportedSupportedSupported
Supported

                   

Configuration Summary

This section contains instruction steps that show how to integrate Salesforce with RSA using all of the integration types.

This document is not intended to suggest optimum installations or configurations. It is assumed that the reader has both working knowledge of all products involved, and the ability to perform the tasks outlined in this section. Administrators should have access to the product documentation for all products to install the required components.

All RSA and Salesforce components must be installed and working prior to the integration.

This section of the guide includes links to the appropriate sections for configuring both sides for each use case.

  

Integration Configuration

CAS

     

RSA Terminology Changes

The following table describes the differences in the terminologies used in the different versions of RSA products and components. 

Previous VersionNew VersionExamples/Comments
Cloud Authentication ServiceCloud Access Service
Token

OTP CredentialSecurID OTP Credential
AuthenticatorHardware Authenticator
Tokencode

OTPSecurID OTP, SMS OTP, Voice OTP
Access CodeEmergency Access Code
SecurID Authenticate appRSA Authenticator appRSA Authenticator app for iOS and Android, RSA Authenticator app for Windows
DeviceAuthenticatorRegister an authenticator
Company IDOrganization ID 
AccountCredential 
Device Serial NumberBinding ID 

                         

Known Issues

No known issues.

    

Certification Details

CAS

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