Error: SMTP: [XrcBADSOURCE] Unable to open source file. ScDoesServerExist(): [XrcSOCKETFAILURE: unable to complete socket operation]
Originally Published: 2003-06-12
Last Modified: 2023-10-06
Article Number
Applies To
RSA Keon Certificate Authority (KCA)
Microsoft Windows 2000 Server SP3
Issue
When a user clicks the Submit button after filling in a new certificate request form, the following error message appears:
Program Error
SMTP: [XrcBADSOURCE] Unable to open source file. ScDoesServerExist(): [XrcSOCKETFAILURE: unable to complete socket operation]
The corresponding jurisdiction is configured to send emails when new certificate requests are made.
Cause
Resolution
Xudad/conf/xudad.conf
WebServer/conf/server.conf or WebServer/conf/rsakeon.conf
Then, restart all RCM/KCA services.
Workaround
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