enVision
NTP
time
appliance
This article describes how to change the NTP timeserver for your enVision appliance or RSA Authentication Manager, without going through the registry or re-imaging the appliance. It is done using the Microsoft net time command.
From the command prompt use the net time command. This command will allow to change the NTP time to a server of your choosing. If you reboot the system, it will not revert back to the previous NTP server.
Example on how to use it:
C:\Documents and Settings\Administrator>net time /querysntp
The current SNTP value is: tock.usno.navy.milThe command completed successfully.
C:\Documents and Settings\Administrator>net time /setsntp:tick.usno.navy.mil
The command completed successfully.C:\Documents and Settings\Administrator>net time /querysntp
The current SNTP value is: tick.usno.navy.milThe command completed successfully.
When complete, reboot the server.
For full information on using the net time command please contact Microsoft support.
On Windows 2003 an alternate way to set the NTP time server is with the w32tm.exe command.
An external NTP time server should only be set on the RSA enVision ES, RC, D-Srv appliances.
All other RSA enVision appliances (A-Srv, LC) time sync with the D-Srv as the Domain Controller over the internal Private SWITCH nic interface (D-Srv default IP is 10.203.2.11).
To configure the time source.
w32tm.exe /config /manualpeerlist:XXX.XXX.XXX.XXX,0x8 /syncfromflags:MANUAL /reliable:yes /update
The command completed successfully.
The X's are the IP address of the time server or the FQDN of a time server such as time-a.nist.gov. Separate multiple time server entries by comma(,).
To tell a computer that it should resynchronize its clock as soon as possible, throwing out all accumulated error statistics.
w32tm.exe /resync
Sending resync command to local computer...
The command completed successfully.
Check the results of the change in the Windows Event Viewer, looking at the System event messages from Source = W32Time
Look for a good System event message which states, The time provider NtpClient is currently receiving valid time data from XXX.XXX.XXX.XXX
Related Articles
Authentication Manager 8.1 SP1 conflict between NTP time and VMWare Host time, both set 110Number of Views Troubleshooting tips on testing and configuring NTP for time synchronization on RSA Identity Governance & Lifecycle servers 525Number of Views Error "Unable to resolve trusted user because multiple matching trusted users exist" on RSA Authentication Manager 8.x for… 225Number of Views Error message "NIC Server is currently not available" displayed for RSA enVision 272Number of Views Add a Report 86Number of Views
Trending Articles
RSA SecurID Software Token 5.0.2 for Windows Desktop displays message after reboot due to roaming profile: No token stor… RSA Release Notes for RSA Authentication Manager 8.8 RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) Troubleshooting RSA SecurID Access Application Portal unsuccessful logon message due to a bad identity source bind