Error with Event Explorer
3 years ago
Originally Published: 2008-12-29
Article Number
000062348
Applies To
SAXParseException
Issue
Invalid Server Configuration: envision
org.xml.sax.SAXParseException: Invalid byte 2 of 3-byte UTF-8 sequence


Cause

The issue is that one of the device group names contains a non-ASCII character like an accent or Microsoft Word quote.


Resolution
Access enVision, and review the names for your device groups. Edit out any non-ASCII characters.