Cisco VPN 3000 is not authenticating in New PIN Mode
2 years ago
Originally Published: 2001-11-01
Article Number
000055067
Applies To
RSA ACE/Server
Cisco VPN 3000 Concentrator 3.1.1
Issue
Cisco VPN 3000 is not authenticating in New PIN Mode
User is not prompted to confirm pin and gets "Error: remote peer terminated connection"
ACE/Server logs only show "passcode accepted, new PIN required"
Cisco VPN 3000 Concentrator is set to use native SecurID
Cause
It appears that Cisco VPN 3000 Concentrator 3.1.1 is not compatible with New PIN Mode. We have not yet qualified this version through partner support testing.  
Resolution
To correct this issue, downgrade to Cisco VPN 3000 Concentrator version 3.0.2, or use RSA ACE/Server RADIUS.