MekalaSubramani (Customer) to rsaSFDCadmin (RSA): asked a question.

September 7, 2023 at 9:23 PM
Regenerate authentication token
Hi,
I am using a REST API call to collect user information. Endpoint has token
expiration set for 5 minutes and due to call volume, current connection fails.
Can you suggest a method to regenerate the token after this 5 minutes?

![MekalaSubramani_0-1694121708588.png](https://community.rsa.com/t5/image/serverpage/image-
id/423059i6409C3C178C495C2/image-size/medium?v=v2&px=400)

Increasing Response timeout value didn't work.
  • 1 answer
  • 293 views

  • pradeep.kadambar (RSA)

    I am assuming you are using _ **Get Token from URL**_ option in your

    collector. If not, there is nothing we can do about _**expired** _static

    token.

     

    PradeepKadambar_0-1694123160511 

    The token expiration is governed by the target application. IF using the _

    **Get Token from URL**_ option, the collector will call the token URL every

    time it runs to acquire a new token.

    Response timeout is irrelevant to this discussion, since that just states how

    long a get token request will time out.

    Expand Post
    Selected as Best

  • pradeep.kadambar (RSA)

    I am assuming you are using _ **Get Token from URL**_ option in your

    collector. If not, there is nothing we can do about _**expired** _static

    token.

     

    PradeepKadambar_0-1694123160511 

    The token expiration is governed by the target application. IF using the _

    **Get Token from URL**_ option, the collector will call the token URL every

    time it runs to acquire a new token.

    Response timeout is irrelevant to this discussion, since that just states how

    long a get token request will time out.

    Expand Post
    Selected as Best

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