Error while clicking on form under Additional Information in change request created via webservices in RSA Identity Governance & Lifecycle
Originally Published: 2018-06-08
Last Modified: 2023-12-01
Article Number
000041890
Applies To
RSA Product Set:  RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2, 7.1.0
 
Issue
For any change request raised via Webservices, when clicking on the form under Additional Information, the following error appears:

An error occurred loading the fields for the form
 
User-added image
 
User-added image
Cause
This is a bug fixed in RSA Identity Governance & Lifecycle 7.0.2 P07 and 7.1.0 P01
Resolution
Deploy patch 7.0.2 P07 or 7.1.0 P01, respectively to have this issue fixed.

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