Event Explorer - HttpSendRequestEx failed - RSA enVision
3 years ago
Originally Published: 2014-05-28
Article Number
000052364
Applies To
RSA enVision
Issue
Task not getting created on event explorer even after rules are fired.

%NIC-3-608085: Alerter, Alerter, -, -, -, -, Detail: 2572: 1288 view=NIC_View Error -4 - 407 12007 ::HttpSendRequestEx failed
Cause
Error 12007 means that the server name or address could not be resolved
Resolution
Proxy settings on IE browser on master application server should be left to default  i.e. we should not use any custom proxy.

If there is any other proxy settings, remove it and re-start the NIC alerter service.

User should be able to then view the task getting escalated to Event explorer.